Real Estate Complaints ā Texas Real Estate Commission (TREC)
For complaints about Kay's Texas real estate services:
Texas Real Estate Commission
P.O. Box 12188
Austin, Texas 78711-2188
Phone: 512-936-3000
Website: www.trec.texas.gov
Online Complaint: www.trec.texas.gov/complaints
Mortgage Complaints ā Texas Department of Savings and Mortgage Lending (SML)
For complaints about Kay's Texas mortgage services through Kyber Mortgage Corporation dba Hypersmart Home Loans:
Texas Department of Savings and Mortgage Lending
2601 N. Lamar Blvd, Suite 201
Austin, TX 78705
Phone: 1-877-276-5550
Website: www.sml.texas.gov
Online Complaint: SML Consumer Information
Federal Mortgage Complaints ā Consumer Financial Protection Bureau (CFPB)
For federal-level mortgage complaints:
Consumer Financial Protection Bureau
1700 G Street NW
Washington, DC 20552
Phone: 1-855-411-2372
Website: www.consumerfinance.gov
Online Complaint: www.consumerfinance.gov/complaint
NMLS Licensing Issues
To verify Kay's mortgage license or report licensing issues:
NMLS Consumer Access
Website: www.nmlsconsumeraccess.org
Free public verification of any NMLS-registered mortgage professional or company.
Fair Housing & Discrimination
To report discrimination in housing or lending:
U.S. Department of Housing and Urban Development (HUD)
Phone: 1-800-669-9777 (voice) Ā· 1-800-927-9275 (TTY)
Website: www.hud.gov/fairhousing
Email: [email protected]
Texas Attorney General ā Consumer Protection
Office of the Texas Attorney General
Phone: 1-800-621-0508
Website: www.texasattorneygeneral.gov/consumer-protection